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If you need immediate assistance, please contact customer service at 1-877-833-2633.
How to enable cookies:
(If you do not know your browser version, select Help -> About from your tool bar)
Microsoft Internet Explorer 6.0 and above (PC only):
- Select Tools -> Internet Options and click on the "Privacy" tab.
- The default selection, "Medium", supports cookies, but you can click on the "Advanced" button to check. If the "Override automatic cookie handling" box is checked, verify that the radio button next to "Accept" is selected in both options.
Microsoft Internet Explorer 5.x:
On a PC:
- Select Tools -> Internet Options and click on the "Security" tab.
- The default selection, "Medium", supports cookies, but you can click on the "Custom Level" button to check. Scroll down until you see the word "Cookies" and verify that the radio button next to "Enable" is selected in both options.
On a Mac:
- Select Edit -> Preferences.
- Scroll down until you see "Cookies" under Receiving Files. Make sure that "Never Ask" is selected.
Microsoft Internet Explorer 4.0 (and 4.5 Mac):
On a PC:
- Select View -> Internet Options and click on the "Advanced" tab.
- Scroll down until you see the word "Cookies" and verify that the circle next to "Always accept cookies" is selected.
On a Mac:
- Select Edit -> Preferences.
- Scroll down until you see "Cookies" under Receiving Files. Make sure that "Never Ask" is selected.
Firefox 1.0 and above:
On a PC:
- Select Tools -> Options and click on the "Privacy" icon.
- In the "Privacy" panel, click on "Cookies."
- Verify that the "Allow sites to set cookies" box is checked.
You can also check to see if cookies from DunkinDonuts.com are being accepted by clicking on the "Exceptions" button and "Allowing" the DunkinDonuts.com site to set cookies.
On a Mac:
- Select Firefox -> Preferences and click on the "Privacy" icon.
- In the "Privacy" panel, click on "Cookies."
- Verify that the "Allow sites to set cookies" box is checked.
You can also check to see if cookies from DunkinDonuts.com are being accepted by clicking on the "Exceptions" button and "Allowing" the DunkinDonuts.com site.
Safari 1.0 and above (Mac only):
- Select Safari -> Preferences and click on the "Security" icon.
- Verify that the radio button for "Accept Cookies" is selected as "Always" or "Only from sites you navigate to."
Netscape Navigator 7.0 and above:
- Choose Edit -> Preferences and click on the "Privacy & Security" option.
- Select Cookies under "Privacy & Security". Select the radio button next to "Enable all cookies" and click "OK".
Netscape Communicator 4.x:
- Choose Edit -> Preferences and click on the "Advanced" option.
- Select the radio button next to "Accept all cookies" and click "OK".
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